Hospitality Industry

In this business it doesn't matter what your property looks like, what your food tastes like, or even what location its in, if service isn't there, it won't be successful. Any property can buy great food or cool furniture but you can't change the people. Service is the heart and soul of the industry. Working within the industry myself I have seen many things first hand. I work at a Marriott owned property thats in the autograph collection which is an upper scale/bran within Marriott. Upon being hired my boss outright told me to forget about the glamor and image of the place, and just focus on making the customer feel special. At the Henry we make people feel like there at there home away from home. Engaging and relating will always bring the guests back for more.

Tau Kappa Epsilon Date Auction for St. Judes

April 14 (tomorrow) is when the men of TKE are putting on a fundraiser for the children of St. Jude's. This fundraiser means a lot. It brings awareness to childhood leukemia and helps pay for there medical treatment. Leukemia many have heard of but I bet few have actually seen the affects it has on people. After seeing a small boy with this disease, it was humbling. It made me feel that any problem of mine was minuscule compared to his. How could a child's life be cut so short? It sadden me right away. This boy I found out was never going to live past the age of 13. As I starting thinking about all the things he's going to be deprived of, I right away wanted to help. Thats why anyone and everyone should come by and donate to the cause. Its the noble thing to do, lets give them children some extra time. #comm340

http://www.facebook.com/event.php?eid=200217360009583&index=1

Warmer Weather Brings Trouble

As the summer of 2011 draws closer, the nations problems seem to be escalating. Within the past month or so, there has been two near government shutdowns followed by intense partisan wars within Washington. Obama which is trying to gage his re-election thats coming up has many worries. Not only does he have to worry about partisan wars but he also has to worry about new wars, Foreign wars. With higher levels of troops going into Afghanistan and now US intervention in Libya, Obama needs to see how people are going to react. The global climate is much different from 2008 and "change" has turned into many changes, some not for the better. It should be an interesting summer for politics as all these forces play into the global scene. Below are a few articles that outline some problems that are currently arising. #comm340

http://www.foxnews.com/politics/2011/04/10/white-house-obama-propose-new-plan-reduce-long-term-deficits/

http://www.cnn.com/2011/WORLD/africa/04/10/libya.war/index.html?hpt=T2

http://www.huffingtonpost.com/2011/04/10/pentagon-iraq-withdrawal-timeline_n_847154.html

Communication 340 W11

Its a new semester as well as a new year. This semester I'll be taking a communication class Thursdays from 6-9pm. This class looks very promising. Outlined in the syllabus are three assignments that will force a student to learn many new skills of communication in this ever expanding information age. Students will engage in conference calls as well as video chats while working on a projects outside of the class room . These skills I feel will greatly benefit young professionals. The reason I think this is because these methods are many times incorporated in fortune 500 businesses.